Terms & Conditions

Terms & Conditions

Bulbs in Bloom

671 Torrens Road, Cheltenham SA 5014, Australia

Last updated: 6 September 2026

By placing an order with Bulbs in Bloom through our website, you agree to the following Terms & Conditions.

1. About Bulbs in Bloom

Bulbs in Bloom sells fresh, seasonal flowers grown and arranged with care.

As flowers are natural and seasonal products, their colour, size, shape, bloom stage and availability may vary depending on growing conditions, weather and seasonal availability.

We aim to ensure that flowers supplied are consistent with the descriptions and photographs shown on our website. Minor natural variations should be expected.

2. Orders

Orders can be placed through our website.

An order is considered confirmed once payment has been successfully received or, where cash on pickup or PayID has been selected, once the order has been accepted by Bulbs in Bloom.

We may contact you if there is an issue with your order or if a particular flower or variety becomes unavailable.

If we are unable to fulfil an order, we will contact you to arrange an appropriate alternative or refund, where applicable.

3. Local Pickup Only

Bulbs in Bloom currently offers local pickup only.

Pickup address:

671 Torrens Road

Cheltenham SA 5014

We do not currently offer postage, courier delivery or Australia-wide shipping for fresh flowers.

Your order will be available for collection at the agreed pickup time.

4. Payment

Bulbs in Bloom accepts the following payment methods:

• Online credit/debit card payment
• Cash on pickup
• PayID

Where cash on pickup or PayID is selected, payment must be completed before or at the time of collection, as agreed with Bulbs in Bloom.

All prices displayed on our website are in Australian dollars (AUD).

5. Pickup

Customers are responsible for collecting their order at the agreed pickup time.

Because fresh flowers are perishable, we recommend collecting your flowers as close as possible to the agreed pickup time.

Once flowers have been collected, customers are responsible for transporting and caring for them appropriately.

We recommend keeping flowers cool and placing them in suitable water as soon as possible after collection.

6. Late or Missed Pickup

If you are unable to collect your order at the agreed time, please contact Bulbs in Bloom as soon as possible.

Because fresh flowers are perishable, we cannot guarantee their condition if an order is collected significantly later than the agreed pickup time.

If you miss your pickup time, please contact us so we can discuss the available options.

7. Changes to Orders

If you need to change your order, please contact us as soon as possible.

Because fresh flowers may be cut, prepared or arranged specifically for your order, changes may not be possible once preparation has commenced.

We will make reasonable efforts to accommodate changes where possible.

8. Cancellations

Cancellation requests should be made as soon as possible.

Where an order has not yet been prepared, we may be able to cancel the order and provide a refund.

Once flowers have been cut, arranged or specifically prepared for your order, cancellation may not be possible.

Nothing in these Terms & Conditions limits any rights you may have under the Australian Consumer Law.

9. Fresh Flower Quality

We take care to ensure that flowers supplied by Bulbs in Bloom are fresh and of acceptable quality at the time of collection.

Flowers are living, natural products and their vase life can vary.

Factors including temperature, sunlight, water quality, vase cleanliness, handling and storage after collection can affect flower longevity.

We recommend following any flower-care instructions supplied with your order.

10. Problems With Your Order

If you believe there is a problem with your flowers at the time of collection, please let us know as soon as reasonably possible.

Photographs may be requested to help us assess the issue.

Bulbs in Bloom will assess any reported problem and provide an appropriate remedy where required by the Australian Consumer Law.

11. Natural Variation

Because our flowers are natural products, there may be variations between the flowers shown in photographs and the flowers supplied.

These may include differences in:

• Colour
• Flower size
• Stem length
• Number of blooms
• Bloom stage
• Shape
• Foliage
• Seasonal availability

These natural variations do not necessarily indicate a problem with the flowers.

12. Flower Substitutions

Occasionally, weather, growing conditions, pests, disease or other circumstances may affect the availability or quality of a particular flower.

If a significant substitution is required, we will contact you where reasonably possible to discuss an appropriate alternative.

13. Change of Mind

Because fresh flowers are perishable goods, Bulbs in Bloom does not generally provide refunds simply because a customer changes their mind.

However, this does not affect any rights available to customers under the Australian Consumer Law.

14. Website Images and Descriptions

We make reasonable efforts to ensure that photographs, descriptions and other information on our website are accurate.

However, photographs of flowers are provided as a representation only. Natural variations in colour, size, shape and bloom stage may occur.

15. Website Availability

We aim to keep our website and product information accurate and available. However, we do not guarantee that the website will always be available or free from errors or interruptions.

We reserve the right to update product information, availability and pricing when necessary.

16. Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot legally be excluded under the Australian Consumer Law or other applicable Australian legislation.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Customers may be entitled to a replacement, refund, repair or other remedy where goods fail to meet the consumer guarantees applicable under Australian law.

Nothing in these Terms & Conditions is intended to limit those rights.

17. Contact

For questions regarding your order, pickup, flowers or these Terms & Conditions, please contact Bulbs in Bloom using the details below.

Bulbs in Bloom

671 Torrens Road

Cheltenham SA 5014

Australia

Phone: 0430 011 440

Email: Bulbsinbloomadelaide@gmail.com